Q: What sets one estate agency apart from another? A: The people behind it.
All the staff at Grimwood Estates work to a high level of honesty and integrity; this ethos is behind the growth of Grimwood Estates since opening in 2006. Our clients needs are always put above all other factors.
If you're wanting the best price with the quickest sale? Your team at Grimwood Estates will always strive to achieve your goals.
Our office Director, Rob, has a long and established relationship with the area. Having lived and worked in the region for many years, Rob has seen the property market change and evolve. With almost 20 years' experience in estate agency, Rob’s knowledge of the local property market is unparalleled. He has a wealth of market expertise along with an enviable reputation.
Rob is a qualified member of the National Federation of Property Professionals.
Outside of work, Rob enjoys gardening, spending quality family time with his husband & young twins and is currently training to take part in the Great North Run 2020.
Tom initially joined Grimwood Estates in 2006 and completed a Level II NVQ in Residential Estate Agency.
In 2008 Tom moved out of the area and continued his passion for property as a Lettings Negotiator with Countrywide.
In 2015 Tom and his family returned to East Cleveland and was gladly welcomed back to the Grimwood Estates team.
Tom has successfully completed a Level III Award in the Sale of Residential Property with the National Federation of Property Professionals. Following Tom’s career progression and commitment, he was promoted to Lettings Manager in 2017.
Tom has a very hands-on approach to achieving his goals and prides himself in finding his clients their 'perfect' tenant and for the tenant, finding their 'perfect' home. Tom believes a friendly face during a potentially stressful time can be the defining factor in someone's decision making process, coupled with communication helps to deliver the desired result to everyone involved. In his spare time, Tom enjoys cars, technology and family days out with his wife and son.
Leon joined the company in early 2016 and swiftly completed a level II NVQ in Business Administration.
Leon has lived in East Cleveland for most of his life and has a great passion for where he lives. Leon prides himself on having an outstanding level of customer service and he is also the office IT expert.
Leon’s love for the area, motivation for success and interest in property is proving to be a winning combination and providing excellent results.
In his spare time, Leon enjoys playing and following cricket.
Emma joined the team in 2017 with over 10 years’ experience in the property industry.
Emma’s main duty at Grimwood Estates is to progress all sales from acceptance of offer right through to completion, liaising with solicitors, troubleshooting any issues that may arise and to keep both vendors & purchasers fully informed throughout the sales process.
Emma brings a positive and proactive attitude to the office and has built excellent relationships with vendors, purchasers and colleagues alike. Emma always strives to provide exceptional customer service.
In Emma’s free time, she enjoys playing the saxophone and gigging locally with her band.
Eagerly studying towards a level II NVQ in Business Administration, Rebecca was a welcome addition to the team in April 2018.
Following a very successful one year apprenticeship, Rebecca is now a full time member of staff.
Her main duties include dealing with incoming property queries, coordinating viewing appointments and matching potential purchasers & tenants to their dream homes. Rebecca is already renowned by clients for offering a positive, honest approach and a professional service to assist in the buying, selling and letting process.
In her spare time, Rebecca enjoys listening to live music and sight seeing.
Having completed an online Estate Agency course, Sharlotte followed her new-found interest in property and became our newest addition in 2019.
Sharlotte has lived within East Cleveland all her life, bringing a wealth of local knowledge to the team.
Showing copious amounts of enthusiasm, interest and professionalism, Sharlotte has a bright career ahead of her within the industry.
Her main duties include dealing with general day to day enquires and assisting colleagues, whilst developing her new skills.
In her spare time, Sharlotte enjoys keep fit and walking her Labrador, Martha.
Grimwood Estates wins ‘Best in County’ award (for the FIFTH year running) at The ESTAS, the most prestigious estate & letting agent awards in the UK sponsored by Zoopla Property Group
In 2018, The East Cleveland based agency received the ‘Best in County’ award, for the fifth year running for Redcar & Cleveland.
The awards, celebrating their 14th year are known throughout the industry as The ESTAS. The ESTAS determine the best estate and letting agents in the UK through research carried out amongst customers who are asked a series of questions about the service they have received from their agent, over 30,000 questionnaires were completed by customers during the competition.
Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said for many customers moving home is one of the most stressful experiences of their lives. So it’s the job of agents to help make the journey as smooth as possible. It only takes one bad apple to reflect badly on the others so it’s crucial everyone provides the high quality service the customer expects and deserves.”
Estate and letting agents were shortlisted in 15 regions made up of counties around the UK. National Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.
Simon Brown Founder of The ESTAS said “The ESTAS are special because shortlisted and winning firms are selected purely on the service they deliver to their clients. In fact just taking part shows a firm’s commitment to their customers so to be shortlisted is a great achievement in itself and for the winners this is the highest accolade they can receive in the industry.”
Jon Notley, Chief Commercial Officer of headline sponsor Zoopla said, “This is our sixth year sponsoring The ESTAS and we are delighted to be once again supporting this key industry event. Customer feedback is essential to any organisation and it is fantastic to see the best in the industry being recognised for their efforts. Many congratulations to all of this year’s winners.”
Rob Grimwood-Bullock MNAEA, Director of Grimwood Estates said “We are absolutely thrilled to be recognised again at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a wide choice of agents in the area. We have always been very proud of the personal service and to receive the award for the third year proves we are delivering what we promise.”
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Local photography kindly supplied by Margaret Grant & Paul Robinson
